Introduction If you are having trouble with your Business Voice service, such as a loss of dial tone, resetting your voice modem (eMTA) may help. Note: Resetting the modem will interrupt any active calls. Basic troubleshooting Resetting your voice modem will solve some connection issues. To reset yo

Membership and Posting privileges for this support community are currently available as a free, added benefit to Comcast Business customers and these forums are accessible to all. We invite you to join in and discuss a variety of Service topics/Issues. Membership within the Comcast Business Support

Questions and answers - Find answers to your most common questions about the Xfinity Stream app. Who can use the Xfinity Stream app? Comcast Business Private View customers (private office, doctor’s office, etc.)Stream is not available for Public View such as in bars and restaurants.Customers connec

Introduction The Regulatory Cost Recovery (RCR) appears on monthly billing statements for Business Voice, Video, and Ethernet customers. The RCR is neither government mandated nor a tax, but is assessed by Comcast to recover certain federal, state, and local regulatory costs. It includes contributio

2026/2025/2024/2023/2021/2020/2019 Comcast Business W-9s are available. Feel free to download as needed. 2026 - https://secure.xfinity.com/anon.comcastonline2/support/helpandsupport/businessclass/help_articles/HOW20943/HOW20943_W-9.pdf 2025 - https://secure.xfinity.com/anon.comcastonline2/support/he

Introduction As we continue to make improvements to our products and services, and as programmers charge more to carry their networks, our cost of doing business increases. As a result, prices for certain services and fees go up from time to time. In addition, there are some various local, state, an

Introduction This document provides step-by-step instructions on how you can activate your Comcast Business WiFi Extenders from your network using the Comcast Business app. Note: Your Comcast Business Gateway must be activated before you can set up your WiFi Extenders. You will not be able to use or

Introduction Sequential Ring allows you to configure a list of five phone numbers that will be alerted in sequence when you receive an incoming call. If you would like to set up a list of numbers to ring at the same time as your primary number, please read Set up Simultaneous Ring on your Business V

Introduction Be Anywhere allows you to make and receive calls from any phone or mobile device at any location. Receive inbound calls on any of your devices in addition to your office phone. Make calls from those devices while still displaying the Caller ID of your business landline to your called pa

Introduction See this easy guide to understanding your Comcast Business Trunks or Business Ethernet billing statement. Components of your bill Customer Service Here you will find the quickest ways to reach a customer support agent. Summary of Charges and Credits In this section you will see: Billing

Introduction Learn how to resolve common errors with your legacy TV box and the on-screen programming guide. Select the error or the error code from the list below, and follow the suggested troubleshooting steps to resolve your issue. If error still persists, contact Customer Support at (800) 391-30

If you’re like many small business owners, you may have started out with not much more than a laptop and a cell phone. But when you’re ready to deliver your products and services to a larger market, the right technologies make all the difference. Scaling efficiently means increasing the size and sco

Comcast Business blocks certain ports to protect our customers and the integrity of the Comcast network. These blocks cannot be lifted. Per recommendations set forth by the United States Department of Homeland Security’s National Cybersecurity and Communications Integration Center and the Computer E

PHILADELPHIA – OCTOBER 21, 2025 – Comcast Business today announced the expanded availability of its fully managed secure networking solution built on the Cisco Meraki platform, extending enterprise-grade secure networking to emerging and distributed enterprises across the U.S. This strategic expansi

Either your new phone from Comcast Business Mobile has arrived, or you have a phone that you already own, and you’d like to bring it to life on Comcast Business Mobile! Activation times can vary, but the process typically takes about 10-15 minutes. Once activation is complete you will receive an ema