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1 Message

Thursday, January 2nd, 2025

Static IP marked as spam on Uceprotectl2 (ISP poor reputation range)

We are unable to send email from our on-premise Exchange server (that has a static IP). This is only for verizon.net email addresses all other addressed are fine.

There is no way to request removal from this level 2 blacklist. Comcast should help in delisting or preventing other IPs in the shared block of IP addresses from causing issues.

Customer service has been of no help.

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Official Employee

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78 Messages

8 months ago

@user_62b94b

 

Thanks for reaching out to us. This link https://business.comcast.com/support/article/internet/securityedge-manage-settings/ that's great information on how to manage your security settings