Comcast Business Support Community

Service status information is not available for your services

When I go to the Service Status Center and try to check my service status I get this message. Service status information is not available for your services Why am I unable to see this information? I use to be able to

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Service status information is not available for your services

When I go to the Service Status Center and try to check my service status I get this message. Service status information is not available for your services Why am I unable to see this information? I use to be able to

@user_5c3498 Thanks for clarifying, are you using your Xfinity ID ( email address) or your phone number that's attached to your account? If you're unsure of your Xfinity ID, you can retrieve that through https://business.comcast.com/support/a

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Xfinity transfer of service [Edit]

I requested a transfer of service and your company has made mistake after mistake. I was told I could not get my transfer until the 30th which outs me at 27 days. I drove four hours to be at a scheduled appointment and no one showed up. I signed docusign after docusign. Employees pretending to be ma

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Xfinity transfer of service [Edit]

I requested a transfer of service and your company has made mistake after mistake. I was told I could not get my transfer until the 30th which outs me at 27 days. I drove four hours to be at a scheduled appointment and no one showed up. I signed docusign after docusign. Employees pretending to be ma

@user_70f858 Thanks for reaching out to us, this is not the experience we want our customers to have. I'll be happy to assist you further in getting this resolved for you. To get started please send me a direct message including your name and addre

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printable channel list

Looking for a channel listing that is printable. Not one like is offered now which is 3 pages for listing 10 channels. That is absolutely unacceptable!

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printable channel list

Looking for a channel listing that is printable. Not one like is offered now which is 3 pages for listing 10 channels. That is absolutely unacceptable!

@user_968b21 Thanks for reaching out to us, this link https://www.xfinity.com/support/articles/id11-channel-lineup that's great information on how you can find your channel lineup for your address. If you need a printable version your best op

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Formal Complaint to Corporate

Where can I submit a formal complaint to corporate? Our business has experienced 'unplanned outages' four times this month during business hours, resulting in 6.5 business hours in which we were unreachable and unable to connect with clients online for services they have paid us for. This has been a

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Formal Complaint to Corporate

Where can I submit a formal complaint to corporate? Our business has experienced 'unplanned outages' four times this month during business hours, resulting in 6.5 business hours in which we were unreachable and unable to connect with clients online for services they have paid us for. This has been a

@user_19d732 I do apologize for any inconvenience we are here in the residential team and we do not have access to apply credits to your business account so you would need to reach back out to the business billing team for any adjustments for servi

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Mobile service not working

I just today moved from Verizon to comcast mobile. My phone is not working. Please Help

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Mobile service not working

I just today moved from Verizon to comcast mobile. My phone is not working. Please Help

@Ruokim-58 Hello! Thank you for reaching out to us here on our Community Business Forum. Can you please send us a Direct Message with your full name and address? Here are instructions on how to send us a DM in case you need them: Click "Sign In" i