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New Contributor

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3 Messages

Thursday, May 30th, 2024 6:43 PM

Cancel Service

why do i have to pay a termnition fee when I went out of business and no longer have a building?

This post was created from this comment on different post

Official Employee

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34 Messages

7 months ago

Hey user_af3fb4, thanks for reaching out to Comcast Business on our forums. Running a business these days is certainly tough and I'd love to help. When you get a chance, can you send us a direct message? You can send one by clicking the "message" icon in the upper right corner of our forum page. Once you click on that, input our shared handle Comcast Business to send us a direct message.

 

New Contributor

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3 Messages

7 months ago

No other providers make you sign a 2 yr agreement. 

Official Employee

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59 Messages

@user_af3fb4

I recommend you reach out to the awesome Xfinity business billing team at (800) 391-3000 they would be able to answer all your questions on the termination fees

New Contributor

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3 Messages

7 months ago

I can't keep paying high internet cost when I'm a new business owner.