Xfinity transfer of service [Edit]

I requested a transfer of service and your company has made mistake after mistake. I was told I could not get my transfer until the 30th which outs me at 27 days. I drove four hours to be at a scheduled appointment and no one showed up. I signed docusign after docusign. Employees pretending to be managers. Unscrupulous behavior. This company does not care about existing business clients.

Responses

Comcast_Orlando

Official Employee

•

69 Messages

7 days ago

@user_70f858

Thanks for reaching out to us, this is not the experience we want our customers to have. I'll be happy to assist you further in getting this resolved for you. To get started please send me a direct message including your name and address

Here's the detailed steps to direct message us:

Click "Sign In" if necessary
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Press Enter to send your message

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