OUTAGE

Service has been out for over 36 hours now, and have yet to see anyone on my road working on the lines. Hate to think about how much business I have missed out on.

Responses

Comcast_Orlando

Official Employee

•

59 Messages

2 years ago

@user_8b4126

We do apologize for any inconvenience, our amazing field techs are working as fast as possible to resolve the issue. You can track the status of the service interruption via our amazing Xfinity my account app https://comca.st/3aMvdVV, you can even set up an alert to be notified via text. once the service interruption is resolved you can obtain credit from our self-service link, just visits https://comca.st/3KOKdyD and clicks the link, Check eligibility in the Tips in case of an outage section at the bottom of the page

0