New Member
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4 Messages
Cannot access the specific websites with comcast business ISP
We are currently connected via a wired connection and not using WiFi. However, I am unable to access the Cpanel website of Inmotion Hosting through Comcast. Interestingly, I can access the website using my cell phone with a different service carrier, not through Comcast's WiFi. The employee at Inmotion Hosting informed me that there is an occasional issue with Comcast business settings that may block certain domains. They mentioned that there is a setting Comcast can disable to resolve this issue. Additionally, over the weekend, there were widespread issues where many Comcast customers were unable to access any of Inmotion Hosting's servers. This problem was related to Comcast's DNS, and it is recommended to contact them for further assistance in identifying the cause.
https://www.aflc.mil.kr:8603/user/indexMain.action?siteId=lcint
this website also I cannot access.
CC_Brian1
Contributor
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5 Messages
2 years ago
Hello @k920011 , thank you for reaching out to our great team through Xfinity Business Forums. I'm so sorry to hear of your difficulties with accessing specific sites. I appreciate the details you shared regarding InMotion. Can you tell me of any troubleshooting steps you have taken so far, so we are on the same page?
Have you attempted a power cycle on your modem? For power cycle you would unplug the modem from power source, wait 5 minutes, then plug back in and wait for lights to come back on. Let us know.
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