Comcast Business Support Community
CC_Brian1
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Joined
May 23rd, 2022
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CC_Brian1's Activities
2 years ago
https://secure342.inmotionhosting.com:2083/cpsess7753725406/login/?session=ecavia5%3aKXNIAKOqm0ypw1wS%3acreate_user_session%2c24e597c51599139210caa088dc76a879 We are currently connected via a wired connection and not using WiFi. However, I am unable to access the Cpanel website of Inmotion Hostin
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2 years ago
https://secure342.inmotionhosting.com:2083/cpsess7753725406/login/?session=ecavia5%3aKXNIAKOqm0ypw1wS%3acreate_user_session%2c24e597c51599139210caa088dc76a879 We are currently connected via a wired connection and not using WiFi. However, I am unable to access the Cpanel website of Inmotion Hostin
2 years ago
Hello, We're having an issue with call transfers intermittently failing. This is only happening to 1 users phone. Is there any quick fix to this? I've already tried rebooting the phone. Any help would be appreciated. Thank you, -Mario
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2 years ago
Hello, We're having an issue with call transfers intermittently failing. This is only happening to 1 users phone. Is there any quick fix to this? I've already tried rebooting the phone. Any help would be appreciated. Thank you, -Mario
Hello @user_dccc8f , I'm bummed to hear of your service issues with the phone. I'm happy to investigate what is going on. To clarify are all phones having an issue or just the receptionist?
2 years ago
UPDATE 1/31/23: This is directly from the senior engineer working with developers. The issue is related to how RTP is read by the RTC media server. The VED / RTC team made changes to the media server config to address the issue and are rolling it out slowly across all RTC media servers (should be al
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2 years ago
UPDATE 1/31/23: This is directly from the senior engineer working with developers. The issue is related to how RTP is read by the RTC media server. The VED / RTC team made changes to the media server config to address the issue and are rolling it out slowly across all RTC media servers (should be al
@user_a947b8 Hello Good Day, thank you for reaching out to us on Business forums. We are happy to do all we can to assist. You stated about speaking with our Tech team, were any changes made after speaking with them? Are you currently having same iss
2 years ago
I'd like my outgoing caller ID to be my direct line (Phone Number value in Company Directory). Please advise on whether this is possible and, if so, how to implement.
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2 years ago
I'd like my outgoing caller ID to be my direct line (Phone Number value in Company Directory). Please advise on whether this is possible and, if so, how to implement.
@user_4bf236 Thank you for the update regarding only your line for caller ID. You can actually do this yourself through my account online. Can I have you check this link? https://business.comcast.com/support/article/voice/configure-call-masking. Afte
2 years ago
Do to I had already had wifi in the office..the installation was supposed to be free...And the Technician had to come to bring it because it was a business Installation....
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2 years ago
Do to I had already had wifi in the office..the installation was supposed to be free...And the Technician had to come to bring it because it was a business Installation....
Hello @user_ac9d1f , Thank you for reaching out to us through our Xfinity Forums Community. I understand you have a question about installation fees with your business account. Can I ask if you have attempted to reach out to our Business team? Contac
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