Business WiFi

Personalize, manage, and control your Comcast Business WiFi connections including Comcast Business WiFi Pro

Why won't support disable the "Xfinitywifi" and "Xfinity Mobile" on our modem?

We want the wifi totally turned off on our modem but support told me that's not possible. I find that hard to believe since eI've had it done at other locations.

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Comcast_Orlando

Official Employee

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78 Messages

1 year ago

@user_328f34

hello this link https://forums.businesshelp.comcast.com/conversations/business-wifi/turn-off-xfinity-wifi-hotspot/5fe0a58ec5375f08cd7d954f has great info on turning your public wifi off

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user_328f34

New Member

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3 Messages

I have no option to turn off public wifi on my end

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1 year ago

0

Comcast_Orlando

Official Employee

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78 Messages

Go ahead and send me a direct message and i'll see if i have an option to turn it off

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1 year ago

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user_328f34

New Member

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3 Messages

I'm not sure how to send a dm here

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1 year ago

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Comcast_Orlando

Official Employee

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78 Messages

Srroy about that, To send a direct message you may need to:

Click "Sign In" if necessary
Click the "Direct Messaging" icon in the top right corner
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "comcast_business_community" there
- As you are typing a drop-down list appears. Select “comcast_business_community" from that list
- A “comcast_business_community" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

(edited)

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1 year ago

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