Set Up Different Ringtones for My DIfferent Phone Numbers

We have 3 seperate phone numbers being routed to the same Polycom phone. Is there a way to have a different ring depending on which number the caller is calling? That way we know how to respond to any inquiries made because we know which company they are calling.

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Comcast_Orlando

Official Employee

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59 Messages

1 year ago

You will want to make sure you are signing in with the primary Xfinity ID

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JeremyGP

New Member

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7 Messages

Let me try this and I'll let you know if it works. Thank you

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1 year ago

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Comcast_Orlando

Official Employee

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59 Messages

1 year ago

This link https://comca.st/3d4mXPu. This link has great information on activating the distinctive ring options.

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JeremyGP

New Member

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7 Messages

@Comcast_Orlando Distinctive ring does not show up as an option for us under advanced settings.

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1 year ago

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Comcast_Kei

Official Employee

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32 Messages

@JeremyGP What options do you see in that drop down for advance settings?

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1 year ago

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JeremyGP

New Member

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7 Messages

@Comcast_Kei I see international long distance, schedules, music on hold, call park groups, call pickup groups, voicemail and E911 settings

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1 year ago

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Comcast_Orlando

Official Employee

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59 Messages

Awesome, let us know

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1 year ago

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