Comcast Business App: Direct Line as Outgoing Caller ID?

I'd like my outgoing caller ID to be my direct line (Phone Number value in Company Directory). Please advise on whether this is possible and, if so, how to implement.

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CC_Macey

Contributor

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20 Messages

2 years ago

Good morning, and thank you so much for reaching out through our Community Business Forums for help with your phone number outgoing caller ID! You've reached the right team to help with your Business needs!

Are you wanting your number to be the outgoing caller ID for all lines on the directory, or only yours?

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user_4bf236

New Member

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3 Messages

@Comcast_Macey

Are you wanting your number to be the outgoing caller ID for all lines on the directory, or only yours?

Only mine for now. I'd also like to emphasize part of my original post:

Please advise on whether this is possible and, if so, how to implement.

Please do not implement changes without my express written consent. I'll contact support directly if this is a backend procedure.

Thanks for your prompt response and assistance.

(edited)

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2 years ago

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CC_Brian1

Contributor

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5 Messages

@user_4bf236 Thank you for the update regarding only your line for caller ID. You can actually do this yourself through my account online. Can I have you check this link? https://business.comcast.com/support/article/voice/configure-call-masking. After taking steps, can you let me know update?

I no longer work for Comcast.

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2 years ago

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