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user_81c96a

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January 31st, 2024

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user_81c96a
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2 months ago

U

We use #51 and #52 to utilize our Hunt Group Busy Policy daily. It is suddenly not working and says "The number you have dialed is not in service". Trying to get it figured out with tier 1 support and we aren't getting far. Anyone have any experience with this?

U

Yes, as I stated, it is a feature we use daily. Multiple times a day. I did get an answer though from another contact with Comcast. Apparently this is a known issue. It "breaks" when a customer makes a change to the Hunt Group in the portal. The cont

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2 months ago

U

We use #51 and #52 to utilize our Hunt Group Busy Policy daily. It is suddenly not working and says "The number you have dialed is not in service". Trying to get it figured out with tier 1 support and we aren't getting far. Anyone have any experience with this?

U

user_81c96a
posted a question

February 14, 2025

2 months ago

We use #51 and #52 to utilize our Hunt Group Busy Policy daily. It is suddenly not working and says "The number you have dialed is not in service". Trying to get it figured out with tier 1 support and we aren't getting far. Anyone have any experience with this?

U

user_81c96a
joined community.

January 31, 2024