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Do Not Disturb Function

Can you please update the phone so that when a user uses the Do Not Disturb feature, it lights up their phone on the sidecar so that the rest of the staff knows that person is unavailable for a phone call?

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Do Not Disturb Function

Can you please update the phone so that when a user uses the Do Not Disturb feature, it lights up their phone on the sidecar so that the rest of the staff knows that person is unavailable for a phone call?

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Line issues? Dropped calls, unvailables

Lately, I'd say within the past month, we've been having on and off issues with calls being dropped. Normally we chalk it up to the customer losing reception on their end, but we've had some strange occurances. For example: two customers on hold both dropping simultaneously. We've also had two repor

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Line issues? Dropped calls, unvailables

Lately, I'd say within the past month, we've been having on and off issues with calls being dropped. Normally we chalk it up to the customer losing reception on their end, but we've had some strange occurances. For example: two customers on hold both dropping simultaneously. We've also had two repor

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We switched to Comcast Business VoiceEdge and have had consistent issues with transfer calls from our reception desk being dropped or unable to transfer. I've contacted Comcast numerous times, they sent a tech out and he found no issues, and while t

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