Comcast Business Support Community

Cannot enter E911 information....

I start the desktop application. I sign in and can see all the details in the background behind the E911 popup and it is all good. BUT I CANNOT CONFIRM MY ADDRESS WHEN ENTERED INTO E911......I have called in about this previously. I am stuck on multiple users accounts. I am not DAFT as I am 30 year

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Cannot enter E911 information....

I start the desktop application. I sign in and can see all the details in the background behind the E911 popup and it is all good. BUT I CANNOT CONFIRM MY ADDRESS WHEN ENTERED INTO E911......I have called in about this previously. I am stuck on multiple users accounts. I am not DAFT as I am 30 year

Hello there, and thank you for bringing this to our attention through our Forums! I understand you've been experiencing trouble, while trying to secure your E911 settings, and I can imagine the urgency behind this. Rest assured; you're with the pros,

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Loyalty Department Closed Weekends

I wanted to make a change to my business internet service. When I call in, and choose to Change my account, I am told "The call center is closed". It would not let me choose any way to talk to a human. On a whim, I called back and told the IVR that I wanted to UPGRADE my

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Loyalty Department Closed Weekends

I wanted to make a change to my business internet service. When I call in, and choose to Change my account, I am told "The call center is closed". It would not let me choose any way to talk to a human. On a whim, I called back and told the IVR that I wanted to UPGRADE my

Oh, no! Thank you for bringing this to our attention through our Forums, and thank you for your patience, while awaiting our response. I understand that you have been trying to have a feature removed from your business account, and it sounds like we'

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Early Termination

Has anyone had the experience of taking Comcast to small claims court in rural South Carolina. I misunderstood the contract. I lost my job and then lost my leas on my office where the Comcast service was. The new studio I moved into is rent-subsidized by the County and has an exclusive

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Early Termination

Has anyone had the experience of taking Comcast to small claims court in rural South Carolina. I misunderstood the contract. I lost my job and then lost my leas on my office where the Comcast service was. The new studio I moved into is rent-subsidized by the County and has an exclusive

Hey there, and thank you for bringing this to our attention through our forums page! After reading up on your experience with us, since this pandemic began, I have some concerns that I would like to discuss with you, regarding the situation, and how

high latency at gateway

I started noticing really high latency about two weeks after the installation of a new comcast modem. I tried disconnecting the coaxial cable from the modem and reconnecting it and the results were spectacular! I went from latencies upwards of 500 ms and download speeds of 50 mbps (not bad bu

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high latency at gateway

I started noticing really high latency about two weeks after the installation of a new comcast modem. I tried disconnecting the coaxial cable from the modem and reconnecting it and the results were spectacular! I went from latencies upwards of 500 ms and download speeds of 50 mbps (not bad bu

Oh, no! I'm deeply sorry for the inconvenience behind this! To answer your question, we are available 24/7, so that should definitely not create an issue. Can you please tell me what happens when you click the chat icon, in the upper, right-hand corn

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can't connect to xfinitywifi hotspot with laptop but can with Iphone and Ipad

I didn't know if this should be in Business Wifi or connectivity but I am trying connectivity as that is where my issue is. I have been having an issue for a couple of months and after trying a few things can not find the answer. I am trying to connect to one of the many free xfinitywifi hotspots as

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can't connect to xfinitywifi hotspot with laptop but can with Iphone and Ipad

I didn't know if this should be in Business Wifi or connectivity but I am trying connectivity as that is where my issue is. I have been having an issue for a couple of months and after trying a few things can not find the answer. I am trying to connect to one of the many free xfinitywifi hotspots as

Hello there, Eric, and thank you so much for bringing this to our attention through our Business Forums page! I understand you've been experiencing issues, when trying to connect to our free hot spots, via your business laptop, and I can most certain