Comcast Business Support Community

Download speed issue

I have the 300 / 25 speed tier ( at my home address ) and over the past week or so I have been having horrible download speeds, upload speed is fine. Looking at the status page on my Arris SB190 I noticed that channel 16 is alternating between locked and not locked with what I'll refer to as a "met

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Use existing router instead of DPC3939B

Recently had business class internet installed and I'd like to use my existing ASUS router instead of the DPC3939B. I do not have a static IP and didn't see anything in the DPC3939B's configuration menu that eluded to any "bridge" or "pass through" modes. If someone can assist me in making this ha

Great that's what I need, I guess I'll wait for a tech to respond to this post. Thank you for your help VBSSP-RICH, I appreciate it.

Use existing router instead of DPC3939B

Recently had business class internet installed and I'd like to use my existing ASUS router instead of the DPC3939B. I do not have a static IP and didn't see anything in the DPC3939B's configuration menu that eluded to any "bridge" or "pass through" modes. If someone can assist me in making this ha

@VBSSP-RICH wrote: Hello sgrundy and welcome, The DPC3939B can be put into True Bridge Mode by a technical agent but this will disable all private, public wifi due to also disabling all internet LAN DHCP Server and router facilities. You might want

Use existing router instead of DPC3939B

Recently had business class internet installed and I'd like to use my existing ASUS router instead of the DPC3939B. I do not have a static IP and didn't see anything in the DPC3939B's configuration menu that eluded to any "bridge" or "pass through" modes. If someone can assist me in making this ha

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