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rashmun

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Monday, February 2nd, 2015

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rashmun
commented on
rashmun
's post

10 years ago

Our connection keeps dropping, but never when tech is looking. First they said it was our router behind the modem, we then put Comcast router in control after a month of techs. No change 5 techs and still no fix. Just saying same thing over and over, " not our problem all looks fine". Except interne

The client gave up, the techs gave up. On to other ISP.

rashmun
commented on
rashmun
's post

10 years ago

Our connection keeps dropping, but never when tech is looking. First they said it was our router behind the modem, we then put Comcast router in control after a month of techs. No change 5 techs and still no fix. Just saying same thing over and over, " not our problem all looks fine". Except interne

One said there was another modem within 6ft that is causing problem, we moved it 10ft away. 4 techs laterAnother said it was our router, we bypassed our router and used theirs. They say its still our problem. Too much BS. Very unprofessional!

rashmun
joined community.

Monday, February 2nd, 2015

rashmun
posted a question

Monday, February 2nd, 2015

10 years ago

Our connection keeps dropping, but never when tech is looking. First they said it was our router behind the modem, we then put Comcast router in control after a month of techs. No change 5 techs and still no fix. Just saying same thing over and over, " not our problem all looks fine". Except interne