‎SamRU | Comcast Business Support Community

Hello SamRU and welcome, Yes, Comcast does during install block all international calls (ic) but you can contact 800-391-3000, using digital voice technical, and request that the technical agent unblock the Ics on any Telephone Number you need to

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International Calling blocked?

We are trying to make an international call for the first time since getting Comcast Business Voice, but it will not go through. We hear a message that says "you are not able to make this call". I'm looking into out phone system configuration and toll restrictions, but so far all of that has chec

Thanks! I'll contact them.

International Calling blocked?

We are trying to make an international call for the first time since getting Comcast Business Voice, but it will not go through. We hear a message that says "you are not able to make this call". I'm looking into out phone system configuration and toll restrictions, but so far all of that has chec

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New Battery for Comcast Busines Voice Modem

Hello, I received a letter via postal mail from Comcast stating our battery backup needed to be replaced and to visit https://www.comcastsupport.com/tools/EmtaBatteryManagement/Start.aspx for a free replacement. However when I go to this site and enter our main telephone number and our account numb

Will do. Thank you.

New Battery for Comcast Busines Voice Modem

Hello, I received a letter via postal mail from Comcast stating our battery backup needed to be replaced and to visit https://www.comcastsupport.com/tools/EmtaBatteryManagement/Start.aspx for a free replacement. However when I go to this site and enter our main telephone number and our account numb

Okay, thanks. Unfortunately, I've always found USPS tracking to be pretty unreliable anyway (or at least out of date).

New Battery for Comcast Busines Voice Modem

Hello, I received a letter via postal mail from Comcast stating our battery backup needed to be replaced and to visit https://www.comcastsupport.com/tools/EmtaBatteryManagement/Start.aspx for a free replacement. However when I go to this site and enter our main telephone number and our account numb

Thanks! Any chance you could PM me a tracking number?

New Battery for Comcast Busines Voice Modem

Hello, I received a letter via postal mail from Comcast stating our battery backup needed to be replaced and to visit https://www.comcastsupport.com/tools/EmtaBatteryManagement/Start.aspx for a free replacement. However when I go to this site and enter our main telephone number and our account numb

After two PM's on 3/3 and 3/10 I have still received no reply...

New Battery for Comcast Busines Voice Modem

Hello, I received a letter via postal mail from Comcast stating our battery backup needed to be replaced and to visit https://www.comcastsupport.com/tools/EmtaBatteryManagement/Start.aspx for a free replacement. However when I go to this site and enter our main telephone number and our account numb

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WiFi Router

Hello, We have a business wi-fi plan. When our tech came out to install our services, he informed me that they didn't have any wireless routers available right now, and I said that was fine as long as we could get one later. So he went ahead and installed a wired-only router. Our install date was

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Hunt group

I cannot see our hunt group settings online because we haven't received our security PIN in the mail yet, but I need to temporarily remove one number from the hunt group. How can I do that? Thank you.

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