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Partner_Software

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Partner_Software
posted a question

April 24, 2016

9 years ago

‎05-07-2015 06:15 PM"The ability to turn the Xfinity WiFi hotspots on and off via online account is now live for Business WiFi users.  This adds to our existing functionality of Directory Management (on/off, edit) as well as private WiFi management (SSID, On/off, Broadcast/hide). " To manage the Xfi

Partner_Software
commented on 's post

9 years ago

I had Cicsco DPC3939B installed on June 3 to replace an old SMC 8014 CG.  I have read the May 7 post saying there is now a way to disable the Xfinity Hotspot through the business customer portal. When I log onto the CG locally, there is nothing there allowing me to turn off public hotspot, and htis

Any word on this? I'm having the same problem since I tracked down radio interference tot he Xfinity hotspot.

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Partner_Software
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9 years ago

I'm noticing a pattern of outages. Generally at 11:45 PM we lose connectivity for 10 minutes or so. This is during a period when we are often taking backups from our central location. If this is some kind of periodic maintenence that's fine, But I would expect it to be posted somewhere. Do you have

Took about another hour to stabalize and after 5 or 6 days no further interuptions have been logged.

Partner_Software
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Partner_Software
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9 years ago

I'm noticing a pattern of outages. Generally at 11:45 PM we lose connectivity for 10 minutes or so. This is during a period when we are often taking backups from our central location. If this is some kind of periodic maintenence that's fine, But I would expect it to be posted somewhere. Do you have

Nope. It was DHCP for the router. Not sure why it was getting it several times... [Dhcpc][1413]: erouter0 got new IP 24.30.xx.xx2015/8/8 16:04:43Notice[Dhcpc][1420]: erouter0 got new IP 24.30.xx.xx2015/8/8 15:54:45Notice[Dhcpc][1416]: erouter0 got ne

Partner_Software
commented on
Partner_Software
's post

9 years ago

I'm noticing a pattern of outages. Generally at 11:45 PM we lose connectivity for 10 minutes or so. This is during a period when we are often taking backups from our central location. If this is some kind of periodic maintenence that's fine, But I would expect it to be posted somewhere. Do you have

stabalized after the last outage. Perhaps there was another firmware check?

Partner_Software
commented on
Partner_Software
's post

9 years ago

I'm noticing a pattern of outages. Generally at 11:45 PM we lose connectivity for 10 minutes or so. This is during a period when we are often taking backups from our central location. If this is some kind of periodic maintenence that's fine, But I would expect it to be posted somewhere. Do you have

Logs from router. The uptime when the tech left was around 16:21 After that it's been up and down like a pogog  16:21:54 dhcp,info dhcp-client on ether1-gateway got IP address 50.167.197.24516:41:55 interface,info ether1-gateway link down16:42:01 int

Partner_Software
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Partner_Software
's post

9 years ago

I'm noticing a pattern of outages. Generally at 11:45 PM we lose connectivity for 10 minutes or so. This is during a period when we are often taking backups from our central location. If this is some kind of periodic maintenence that's fine, But I would expect it to be posted somewhere. Do you have

Update. Right after the last post modem downed itself 2 times in quick succesion. Afterwards download max dropped from 75+ mbps to -60 mbps. Obviously something funny is going on.

Partner_Software
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Partner_Software
's post

9 years ago

I'm noticing a pattern of outages. Generally at 11:45 PM we lose connectivity for 10 minutes or so. This is during a period when we are often taking backups from our central location. If this is some kind of periodic maintenence that's fine, But I would expect it to be posted somewhere. Do you have

After another interuption at almost the same time period, I managed to get in touch with business support by phone. They scheduled a tech to come out the next day. Our working theory was that the modem was doing a check for firmware at ~24 hour inter

Partner_Software
commented on
Partner_Software
's post

9 years ago

I'm noticing a pattern of outages. Generally at 11:45 PM we lose connectivity for 10 minutes or so. This is during a period when we are often taking backups from our central location. If this is some kind of periodic maintenence that's fine, But I would expect it to be posted somewhere. Do you have

Another backup transfer interrupted.This time approximately 1:15 AM 8/7/2015 again for 5-10 minutes.I suppose I'm just going to have to call and open a ticket.But I'll keep logging outages here.

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August 5, 2015