Comcast Business Support Community

We have been out of business and our stores been closed since may 2015

Hello we have closed the store since May 2015 after my dad. Terminally ill. This evening I came home and I noticed my dad has been making payments to his Comcast since then our store no longer exist we are out of state I close the account when I close the store why in the heck is be getti,g billed 1

Yes I called them. Very upset with the service. We still have to pay for the next 2 months. I told them I cancelled the account may 2015 and after my dad was teeminally ill with a neurological disease. They said i never cancelled the account so no re

No Internet then have to Poor Customer Service

I lost Internet on New Years Day. It seems to be equipment failure at my end. They scheduled a Tech to come out that day. Later that evening they call and say they are sorry they were understaffed and would have someone out to me on Saturday.Saturday comes and goes and afte 3 long phone conversation

Customer service terrible. We have been charged for the last 8 months and we moved out of our business. I cancelled service however the rep said it's not true and I still have to pay for another 2 months on top of the 8 months I have been out of busi

We have been out of business and our stores been closed since may 2015

Hello we have closed the store since May 2015 after my dad. Terminally ill. This evening I came home and I noticed my dad has been making payments to his Comcast since then our store no longer exist we are out of state I close the account when I close the store why in the heck is be getti,g billed 1

First customer service rep said there should be no problem giving a refund then business retention said no credit back. Because you didn't send paperwork... Seriously? My dad has not san the biz for 3 years. He is brain dead and still he will be gett

We have been out of business and our stores been closed since may 2015

Hello we have closed the store since May 2015 after my dad. Terminally ill. This evening I came home and I noticed my dad has been making payments to his Comcast since then our store no longer exist we are out of state I close the account when I close the store why in the heck is be getti,g billed 1

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