Comcast Business Support Community

Business internet connection often does not work

Dear Comcast, this is not acceptable! In the last few months Business Internet conection became really bad.Every few days connection is just dead - physical link is up, but no IP packet can get throughIt stays dead anywhere from minutes to hours - like whole saturday evening At first I tried rebooti

We too experience frequent loss of service. So bad that I had to pay for a Verizon Mi-Fi that way we can still conduct business. When we do have service it is terribly slow, the MiFi is faster. Tried to get Fios but it was unavailable.

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