Comcast Business Support Community

Comcast Business unprofessional business practice and unethical

I had Comcast Business for 6 years. Every year it failed to deliver 99% availability or meet SLAs, but we stayed with CB because it is the only Business level provider available in our location (i.e., a monopoly). Then, in April of this year, our bill more than doubled without any advanced notice. W

@Comcast_Jorge this part of your instructions do not work Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list CB just gets worse!

Comcast Business unprofessional business practice and unethical

I had Comcast Business for 6 years. Every year it failed to deliver 99% availability or meet SLAs, but we stayed with CB because it is the only Business level provider available in our location (i.e., a monopoly). Then, in April of this year, our bill more than doubled without any advanced notice. W

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Comcast Business unprofessional business practice and unethical

I had Comcast Business for 6 years. Every year it failed to deliver 99% availability or meet SLAs, but we stayed with CB because it is the only Business level provider available in our location (i.e., a monopoly). Then, in April of this year, our bill more than doubled without any advanced notice. W

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Comcast Business unprofessional business practice and unethical

I had Comcast Business for 6 years. Every year it failed to deliver 99% availability or meet SLAs, but we stayed with CB because it is the only Business level provider available in our location (i.e., a monopoly). Then, in April of this year, our bill more than doubled without any advanced notice. W

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Overpriced services. Contract termination required.

Dear Sir or Madam, Due to upward price changes, the inflated cost of your services and our inability to pay these large bills, we would like to close the account. Please, send us a document to sign the termination of the contract /permanently disconnection form to my e-mail. Thank you.

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Steps to connect/use own modem

We have a modem listed as approved by Comcast Bussiness (https://business.comcast.com/help-and-support/internet/use-your-own-comcast-business-modem-device/). When we connect the modem, it initializes but does not access internet. What are the steps to get our modem to work with our Comcast Business

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