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ahinshaw

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November 21st, 2019

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ahinshaw
liked 's comment

5 years ago

I agree. If one person has a problem and there is a solution, then it could benefit many people, quickly and easily. This is counter to every other forum I have ever seen. Comcast: please post the solution and keep the discussion going rather than ma

ahinshaw
posted a question

April 24, 2020

5 years ago

Why is this set up as a customer support forum for sharing fixes when the response from Comcast to every question I've opened is that the op should send a PM with their account info so that it cn be fixed behind the scene? It is incredibly frustrating to see topics that relate to the problems I have

ahinshaw
commented on 's post

5 years ago

We have many users now on the Comcast Business App working remotely. Most are on iOS with a couple on Android devices. None of the devices rings when a call is incoming. Notifications pop up, but no sound. I could have sworn I've heard a sound on my phone through this app. Is there notification by s

I've been having the same problem and I was hoping the answer would be here. The canned responses of "Send us your info directly" to help requests are not helpful to the community.

ahinshaw
liked 's comment

5 years ago

Thank you for helping to get a ticket in and getting this resolved; though, I'm not sure why the resolution required such. On my support call, the technician seemed to intimate that it was a setting I could make in the portal. He went ahead and made

ahinshaw
liked 's comment

5 years ago

This canned response isn't really helpful to the rest of the community. I hope that if and when there is a solution you can share it. Also, knowing that there is no solution is sometimes equally helpful. I would think that he point of having a commun

ahinshaw
liked 's comment

5 years ago

This was my question exactly, except we are already working from home and expect that will be the new norm for many weeks. I waited on hold with Comcast to speak to a rep about this issue, but got disconnected after almost 30 minutes on hold (underst

ahinshaw
joined community.

November 21, 2019

ahinshaw
posted a question

November 21, 2019

5 years ago

Need to know which ports on our network need to be open for softphones to work.