Comcast Business Support Community
CC_PeterC
Problem solver
Joined
December 7th, 2020
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CC_PeterC's Activities
4 years ago
Had business service installed this past Saturday, but even after "activating" my account online, each time I login. It says your installation has been scheduled, but won't let me manage any services because it doesn't think I have service up and running. Can someone help me get this fixed? I would
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4 years ago
Had business service installed this past Saturday, but even after "activating" my account online, each time I login. It says your installation has been scheduled, but won't let me manage any services because it doesn't think I have service up and running. Can someone help me get this fixed? I would
4 years ago
I just discovered that the IPv6 firewall on my CGA4131COM seems to allow traffic regardless of the settings. Set to the default of: Typical Security (Default) LAN-to-WAN: Allow all. WAN-to-LAN: Block all unrelated traffic and enable IDS. My internal FTP server i
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4 years ago
I just discovered that the IPv6 firewall on my CGA4131COM seems to allow traffic regardless of the settings. Set to the default of: Typical Security (Default) LAN-to-WAN: Allow all. WAN-to-LAN: Block all unrelated traffic and enable IDS. My internal FTP server i
Hi there @jaredmcq I hate to hear about the issues you're having with getting a resolution IPv6 firewall issues, but I can definitely take a look into this further for you. Please send us a Live Chat with your first and last name as well as your serv
4 years ago
We were having a variety of issues with how the our internet was routed. In the end, I did a hard reset on the modem as well as our router. Everything is working now except I need the Static IP reconfigured. However, this is the third time today I've had to do it due to a variety of issues and havin
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4 years ago
We were having a variety of issues with how the our internet was routed. In the end, I did a hard reset on the modem as well as our router. Everything is working now except I need the Static IP reconfigured. However, this is the third time today I've had to do it due to a variety of issues and havin
I'm so sorry about the issues with trying to send us a peer-to-peer chat message. Can you do me a favor and select "Comcast Business" if it's available from the drop-down menu?
4 years ago
Hello, Just moved from Comcast residential internet (1 gig) to Business Internet 300 and although the hard-wired connection seems fine, the wifi has been awful. Has anyone else experienced this? I've had three different techs come out (who leave a lot to be desired, frankly) with different soluti
@clary24 I'm so sorry to hear that you're still experiencing issues with your internet speeds. A node is a part of the network infrastructure that provides connectivity and transmits signals to different areas. So for example, if you've ever experien
4 years ago
Hello: Looking for some help switching from a business account to a residential account. Specifically a Comcast rep who knows the process and isn't in sales. When I first started this process I was told I would need to cancel my business services (for which I had no contract) and then I could get re
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4 years ago
Hello: Looking for some help switching from a business account to a residential account. Specifically a Comcast rep who knows the process and isn't in sales. When I first started this process I was told I would need to cancel my business services (for which I had no contract) and then I could get re
Hi there @icypher I know how important it is to make sure your service stays up and running while making the switch. Since this is an old thread, I do ask that you please create a new post where we can assist you specifically there and get everything
4 years ago
Hi, Doing some network housekeeping - could a Comcast person please assist me by creating some IPv6 PTRs? Thanks :)
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