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CMC_Employee
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CMC_Employee
posted a questionMarch 17, 2020
5 years ago
Call flow:Call comes into main phone number to Primary hunt group (9000). Call goes unanswered after 10 seconds and rolls to the Secondary hunt group (9001). Our Secondary hunt group has 7 people. However due to the "work at home" policy all secondary hunt users in the group set to be forwarded when
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CMC_Employee
joined community.February 13, 2020
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