Microsoft Services & Apps
Helping businesses with applications for a smarter cloud strategy
New Member
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1 Message
Wednesday, September 23rd, 2015 1:00 PM
display name change
trying to change display name on my business email acct
Question
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Updated
8 years ago
8.7K
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Responses
Accepted Solution
iaponte
Visitor
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2 Messages
8 years ago
have you recieved a solution to this?
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VBSSP-RICH
Advocate
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1.4K Messages
9 years ago
Hello Joy and welcome,
If you are looking to change your Business Class Portal OWA email display name procede as follows:
1. Log into the administrator email account
2. Click on My Account. Users link top left
3. which ever email address you want to change the display name on, just select the edit button on that email address
4. it will then bring up some various email change segment, one of which is Name, PW and click on this edit button on the right
5. this will bring up a First Name and Last Name change text boxes where you can change the name as you wish
6. then click the save button and you have now changed the display name of that email address
Hope this helps you out.
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Marylouise
New Member
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1 Message
9 years ago
I have done all that and the display name does not change.
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traceyc
Occasional Visitor
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9 Messages
9 years ago
Display name changes on the account, but NOT when actually sending email.
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lupislune
New Member
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3 Messages
9 years ago
Having the same problem. I change the user names, they don't update on the email. Also the name on the email show the last names and first names reversed. It keeps inserting commas on some accounts behind the first name as well. They appear correctly under the user list.
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jcsa
New Member
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1 Message
9 years ago
I'm having the same issue. Cannot figure out how to change the display name in OWA when sending e-mails. The "FROM" sender remains the same even after changes have been made by tech support.
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susniccum
New Member
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1 Message
9 years ago
Anyone have an answer on this yet?
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ALCOsales
Occasional Visitor
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5 Messages
9 years ago
I am also having the same problem. Changing the display name online is not working. Comcast, please fix this problem.
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