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slopez's profile

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1 Message

Monday, December 15th, 2014

Cannot connect to the configuration database.

I am suddenly unable to log in to our SP site.  I get the message "Cannot connect to the configuration database."  Please help.

 

Thanks,

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Administrator

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1.5K Messages

11 years ago

Hello slopez,

 

Welcome to the forum.

The community would like to help, but can you clarify a few items for us?

1. What is the internet browser you are using?

2. Can you sign in to the My Account and the Webmail without issue?

3. Did you made any changes to your account's access rank?

- administrator or bill pay manager

 

Thank you