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Visitor

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5 Messages

Wednesday, February 25th, 2015 11:00 AM

Apple Mail access to Comcast Business EMail

On our campus, we have MacBook Pro, iMac, and MacBook Air computers.  I have been unable to setup access to our comcast business email using Apple Mail v.8.2 OS Yosemite 10.10.2  I've used the IMAP and SMTP servers listed in the DNS settings --imap.ourname.comcastbiz.net  and  smtp.ourname.comcastbiz.net  as well as   imap.dnsname.comcast.net  and  smtp.dnsname.comcast.net  neither pair works.  I get errors that ask for password even though I have entered it correctly --repeatedly-- and I know it works since I can log in to the portal and check email just fine online. C Learly I am doing something incorrectly. But what? Any ideas?

Accepted Solution

Visitor

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5 Messages

10 years ago

All fixed!

 

One of those situations where as soon as I stepped back for a while, there was the solution starring me in the face.

Accepted Solution

Administrator

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1.5K Messages

10 years ago

Hello msadamin,

 

Good to hear that you were able to resolve this issue.

Do you mind sharing this information with the community so it may help another member?

 

 

Thank you

Accepted Solution

Administrator

 • 

1.5K Messages

10 years ago

Post moved for better visibility.