Equipment
Modems, Gateways, and Networking Devices
New Contributor
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9 Messages
Wednesday, December 13th, 2023 3:00 AM
Ubiquiti UCI compatible with static IP plans?
Ubiquiti announced their brand new UCI cable modem is compatible with Comcast Business.
https://store.ui.com/us/en/pro/products/uci
But, is it compatible with static IP plans?
Thanks!
Question
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Updated
8 months ago
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Official Solution
Comcast_Dena
Official Employee
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81 Messages
1 year ago
@bitblaster2 Great question! Unfortunately, static IPs through Comcast Internet service is only available on modems you receive directly from us. For additional information about static IPs with Comcast Internet service, please reviewe this link: https://business.comcast.com/support/article/internet/use-your-own-comcast-business-modem-device/
(edited)
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leotheneo
New Contributor
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1 Message
1 year ago
Comcast Business generally only allows their leased modems to use Static Assigned addreses
From Ubiquity:
"Comcast Business does not provide static IP to customers that bring their own modem, such as UCI. Static IP is only available to Comcast Business customers that have a Comcast Business Gateway. Learn more."
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ChadT_RA
New Contributor
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3 Messages
8 months ago
This is one of the most irritating things about Comcast this is a beautiful setup than can clean up comm wall by placing the modem into a rack. Their only rack mountable modem only supports speeds to 750 so it’s very disappointing.
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