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otter

New Member

 • 

1 Message

Thursday, July 9th, 2015

Reset Business Gateway Password

Hello,

 

We need to access our gateway routers settings to confirm some network settings. We have forgotten the username and password on it however.

 

Could you please rest it to the default for us?

 

Thank you.

Question

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Updated 

10 years ago

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Accepted Solution

CC_John

Retired Employee

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1.9K Messages

10 years ago

Thank you train_wreck.   Otter and Rockigham the username/password has been reset on your devices.

 

Thank You

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Accepted Solution

StryveTech

New Member

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1 Message

10 years ago

Can you reset mine getaway password to default too?

 

Thanks,

D

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Accepted Solution

Comcast_Jon

Administrator

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1.5K Messages

10 years ago

Hello cdr67,

 

Welcome to the forum.

Password has been reset back to default.
Please try to sign in again.


Thank you

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rockingham

New problem solver

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3 Messages

10 years ago

 can you reset mine too?

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train_wreck

Gold Problem solver

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610 Messages

10 years ago

To the both of you, send a private message to any of the red colored "Comcast_" users on this forum, informing them that you request a password reset. Include with it your account number and cable modem MAC address.

 

In addition, you can always press the reset button on the back of the gateway to do a complete factory reset. Be aware that doing this will delete all static IPs as well as any custom settings you may have configured on the gateway.

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cdr67

Occasional Visitor

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6 Messages

10 years ago

Please reset my DPC3939B password credentials.

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cdr67

Occasional Visitor

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6 Messages

10 years ago

Jon,

 

Thanks for the help.  I tried to login with cusadmin/highspeed, but receive access denied.  Any thoughts?

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Abaril

New Member

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1 Message

10 years ago

I need my router reset 

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daepark

New Member

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1 Message

10 years ago

Please also reset my cusadmin password. Thank you

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changesinwallingford

New Member

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1 Message

10 years ago

Can you please reset mine as well?

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CCMichael

Gold Problem solver

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575 Messages

10 years ago

Hello everyone,

 

Would you please send me a private message with your account information if you also need your business gateway password rest.

 

Thank You

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