Public WiFi will not turn off

Hi ewatts! The xfinitywifi network is usually the publicly accessible one and you can manage the networks from the online portal: https://business.comcast.com/help-and-support/internet/setup-manage-comcast-wifi-business-wireless-gateway/ . If you've already been in the portal and had any issues, please send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number.