Please reset cusadmin password to default

@Comcast_Valerie​ The password was changed from the default a long time ago, I was hoping to get it reset to default without doing the pin in the reset hole for ten seconds as I have users actively working on it still.

Hi there, @user_400a3f Thank you so much for your time today, I do apologize at this time there is no process available to have you set the modem to default without having to reset the modem by going through that process.

@Comcast_Richard​ Alright. Wasn't sure if you could do it remotely or not. I will reset the modem after hours. Thanks.

Hi there, @@user_400a3f I do apologize, were not able to set it remotely. I'm very sorry for the inconvience. Are there any other concerns I can assist you with today?