Password Reset on Gateway

Hello Comcast Team,

Can you please reset the password on the comcast gateway currently on my account? It seems the password has changed.

Thank you,

~Matt

Responses

Comcast_Jon

Administrator

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1.5K Messages

10 years ago

Hello Matt,

Welcome to the forum.

Certainly we can assist with this request.

Can you please send me the following information via private message?

1. Your Full Name

2. Your Account Number

3. RF MAC address of the modem.

Thank you

0

Comcast_Jon

Administrator

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1.5K Messages

10 years ago

Matt,

I've received your message and reset the password as requested.

Please try to sign in again.

Thank you

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mdcoatsinc

New Contributor

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4 Messages

10 years ago

I'm still not able to log in can you private message me the logo ?

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mdcoatsinc

New Contributor

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4 Messages

10 years ago

Login

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mdcoatsinc

New Contributor

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4 Messages

10 years ago

I am using cusadmin / highspeed as the combination to no avail.

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CC_Jacob

Official Employee

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869 Messages

10 years ago

Hello mdcoats, I'm sorry to hear that it is still giving you issues. I just reset your password again and send you a private message with the credentials. Thank you

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