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tremble's profile

New Member

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2 Messages

Wednesday, November 26th, 2014 1:00 PM

Need Gateway set to True Bridge Mode

I am attempting to set up my Cisco Meraki server, but need my comcast gateway set to True Bridge Mode.

 

Screen Shot 2014-11-26 at 3.30.13 PM.png

Advocate

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1.4K Messages

10 years ago

Hello tremble and welcome,

 

If you do not require the use of any Comcast static IP for your Cisco Meraki Server,i.e. direct remote access, etc., simply contact 8003913000 and use the Technical Option to have a technical agent log into your DPC3939B and put it in True Bridge Mode. This will disable all routing, wifi, etc. and only allow pass-through implementation.

 

Hope this helps you out.

New Member

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2 Messages

10 years ago

I called comcast, and the tech said they couldn't put this model in true bridge mode. So I am just going to order another model modem.

Retired Employee

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1.9K Messages

10 years ago

HI Tremble, Our Business Service Center informed us that this issue has been addressed.  Please let us know if further assistance is needed.

 

Thank You