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New Member

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1 Message

Friday, May 21st, 2021 5:33 PM

My Admin Password is no longer being accepted

The router we have here no longer accepts the default cusadmin/highspeed user & password combo and nobody changed it.

How do I reset it or access the admin page without doing a factory reset and losing all my settings?

Please advise,

Thijs

Official Employee

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53 Messages

4 years ago

Hello and thank you! I really appreciate you being a member of the Comcast Family! Please send me a private message with your business name, address, and account number to further assist with the Admin Password. -Thomas