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UT_1046's profile

New Member

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1 Message

Tuesday, June 3rd, 2014 12:00 PM

Modem needs "True Bridge

We do not have a static IP and I need my modem in a "True Bridge mode" so my Sonicwall firewall will get a public IP.  I understand that it will be a Dynamic IP but we need a public IP address to remote in the Sonicwall if our VPN tunnel is down. Can someone please assist me with my request?  When I called the support number, they said that it was not possible but I know it is possible.

Administrator

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1.5K Messages

11 years ago

Hello UT_1046,

 

Welcome to the forum.

If you prefer to have the IP-Gateway (modem/router) in bridge mode, please send me the following information via private message (PM).

 

1. Your Full Name

2. Your Account Number

3. The RF MAC address of the IP-Gateway

 

Thank you

Administrator

 • 

1.5K Messages

11 years ago

UT_1046,

 

IP-Gateway has been set to bridge mode.

Please reset your network router to receive public IP from the cable modem.

 

 

Thank you