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B75's profile

Visitor

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1 Message

Thursday, June 6th, 2019 11:00 PM

Managing it all

I need to he told in plain plain English about my account. I need to reset the router so I can change password

Official Employee

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128 Messages

6 years ago

B75, appreciate you reaching out on the forums about changing the password on your modem! I'd be happy to help! Have you tried changing the password via the modem settings? Check this page out here: https://business.comcast.com/help-and-support/internet/configure-private-wifi-comcast-business-wireless-gateway/