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Maggiesonmeeker

New Member

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4 Posts

Wednesday, February 5th, 2014 2:00 PM

How do I get the Gateway user ID and password reset

How do I get the Gateway user ID and password reset

Question

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Updated 

12 years ago

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TFOA

New Member

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1 Message

12 years ago

I was actually looking for a ticket system to request a password reset for our gateway, but I guess posting to the forum is the process. Please reset the password on our gateway.

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Community Accepted Solution

CC_John

Retired Employee

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1.9K Posts

12 years ago

Welcome TFOA.  The gateway username/password has been set to the defaults.

At this time Comcast does not provide online ticketing for Business customer issues. Business customers can obtain immediate assistance for all service issues from the Business Service Center@1-800-391-3000.

 

Thank You

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Community Accepted Solution

Jmxtbfj

New Member

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3 Posts

12 years ago

Could I get a reset as well?

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cybersur

New Member

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2 Posts

12 years ago

Hello John can I can my Gateway password reset also please.

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dustinschmitt

New problem solver

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2 Posts

12 years ago

I just got setup today, and I domnt even have the default username and password for my modem. can someone help me out?

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Community Accepted Solution

CC_John

Retired Employee

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1.9K Posts

12 years ago

Hi dustinschmitt.  The username/password have been set to the defaults.

 

Thank You

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Community Accepted Solution

ofsms

New Member

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1 Message

12 years ago

Hi, can I have the password on my gateway reset, please?

 

Thanks

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Community Accepted Solution

fm_lan3

New Member

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1 Message

12 years ago

I need a Gateway user ID and password reset as well. Thanks!

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Community Accepted Solution

SuperW2

New Member

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1 Message

12 years ago

Need my Gateway User Id and PW set to default please.

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henryswatch

New Member

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1 Message

12 years ago

I'm also having trouble logging in to my SMC modem. A reset back to default would be much appreciated. Thanks.

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CC_John

Retired Employee

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1.9K Posts

12 years ago

Hi Maggiesonmeeker.  The gateway username/password has been set to the defaults.

 

Thank you

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boseman

New Member

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1 Message

12 years ago

Hi! Can I also get my Gateway user ID and password reset? Thanks!

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CC_John

Retired Employee

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1.9K Posts

12 years ago

Welcome boseman.  The gateway username/password has been set to the default.

 

Thank You

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Comcast_Jon

Administrator

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1.5K Posts

12 years ago

Hello Jmxtbfj,

 

Welcome to the forum.

IP-Gateway's password has been set back to default.

Please try to sign in again.

 

 

Thank you

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CC_John

Retired Employee

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1.9K Posts

12 years ago

Welcome ofsms.  The gateway username/password has been set to the defaults.

 

Thank You

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