Equipment
Modems, Gateways, and Networking Devices
New Member
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4 Messages
Wednesday, February 5th, 2014 2:00 PM
How do I get the Gateway user ID and password reset
How do I get the Gateway user ID and password reset
Question
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Updated
11 years ago
7.6K
18
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Responses
Accepted Solution
TFOA
New Member
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1 Message
11 years ago
I was actually looking for a ticket system to request a password reset for our gateway, but I guess posting to the forum is the process. Please reset the password on our gateway.
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Accepted Solution
CC_John
Retired Employee
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1.9K Messages
11 years ago
Welcome TFOA. The gateway username/password has been set to the defaults.
At this time Comcast does not provide online ticketing for Business customer issues. Business customers can obtain immediate assistance for all service issues from the Business Service Center@1-800-391-3000.
Thank You
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Accepted Solution
Jmxtbfj
New Member
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3 Messages
11 years ago
Could I get a reset as well?
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cybersur
New Member
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2 Messages
11 years ago
Hello John can I can my Gateway password reset also please.
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dustinschmitt
New problem solver
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2 Messages
11 years ago
I just got setup today, and I domnt even have the default username and password for my modem. can someone help me out?
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Accepted Solution
CC_John
Retired Employee
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1.9K Messages
11 years ago
Hi dustinschmitt. The username/password have been set to the defaults.
Thank You
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Accepted Solution
ofsms
New Member
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1 Message
11 years ago
Hi, can I have the password on my gateway reset, please?
Thanks
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fm_lan3
New Member
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1 Message
11 years ago
I need a Gateway user ID and password reset as well. Thanks!
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SuperW2
New Member
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1 Message
11 years ago
Need my Gateway User Id and PW set to default please.
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henryswatch
New Member
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1 Message
11 years ago
I'm also having trouble logging in to my SMC modem. A reset back to default would be much appreciated. Thanks.
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CC_John
Retired Employee
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1.9K Messages
11 years ago
Hi Maggiesonmeeker. The gateway username/password has been set to the defaults.
Thank you
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boseman
New Member
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1 Message
11 years ago
Hi! Can I also get my Gateway user ID and password reset? Thanks!
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CC_John
Retired Employee
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1.9K Messages
11 years ago
Welcome boseman. The gateway username/password has been set to the default.
Thank You
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Comcast_Jon
Administrator
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1.5K Messages
11 years ago
Hello Jmxtbfj,
Welcome to the forum.
IP-Gateway's password has been set back to default.
Please try to sign in again.
Thank you
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CC_John
Retired Employee
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1.9K Messages
11 years ago
Welcome ofsms. The gateway username/password has been set to the defaults.
Thank You
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