New Contributor
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2 Messages
how can I put my comcast business modem/ router in true bridge mode and provide static ip
I just acquire the Comcast business 1Gb modem/ router; So I wonder if someone can help me in telling me how can I put my comcast business modem/ router in bridge mode and provide static ip so I can have it go through a Sophos XG106 Firewall.
Do I need to call the Comcast tech department or have a Tech guy come to my place to help me with this issue? or can they give me the instructions so my programmer can do it himself?
Thank you !!
user_Phil
Advocate
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1.1K Messages
6 years ago
Good morning, catelo2 and welcome to the business forums.
I appreciate your question on bridge mode. Unfortunately, bridge mode will not work with a static as this would disable static routing; however. we do have an alternate solution by using pass-through mode instead.
https://forums.businesshelp.comcast.com/t5/Equipment-Modems-Gateways/True-Bridge-Mode-vs-Pass-Through-Mode/td-p/21260
Pass-through mode is when a gateway has its LAN DHCP and firewall disabled but will still allow for static assignment. Please do let me know if you need anything.
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catelo2
New Contributor
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2 Messages
6 years ago
Good morning Phil!! Thank you for your prompt response. i will look into that solution with my programmer and will let you know if that worked in order to hook up the Sophos XG106.
Thank you!!
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CC_Gina
Gold Problem solver
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421 Messages
6 years ago
Sounds like a plan catelo2! If you have other questions going forward, please reach back out 🙂 Until then, thank you for your question and for being our customer!
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