Easiest way to get a DOCSIS 3.0 cable modem

We currently have Comcast Business Internet with a no-longer supported SMC cable modem. I would like to exchange this for a DOCSIS 3.0 modem. What is the easiest way to do this?

Thanks.

Responses

Comcast_Jon

Administrator

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1.5K Messages

10 years ago

Hello pommehomme,

Welcome to the forum.

To upgrade your modem to docsis 3, please contact our technical support team at: 1-800-391-3000.

They will setup the tech call to replace it.

Thank you

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CC_John

Retired Employee

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1.9K Messages

10 years ago

Hi pommehomme. To schedule a tech appointment to replace for your End of Life gateway or to have a device shipped to you please contact the Business Service Center @ 1-800-391-3000.

Thank You

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