DPC3939B unable to log in to the utility manager

Hello,

I've used the http://10.1.10.1 to try and log in to change some settings and all I get is the repeat error message in my browser "This Web Page Is Not Available". I don't ever get to the log in page. Any ideas? Any help appreciated.

Responses

VBSSP-RICH

Advocate

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1.4K Messages

10 years ago

Hello jsb and welcome,

You must be connected to the DPC using any computer via an Enet cable connected to one of the LanPorts 1-4 on back of DPC. If you are still having the same issues, please let us know.

Hope this helps you out.

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jsb

Visitor

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2 Messages

10 years ago

Yes that is how I am trying to connect and am unable to do so.

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CC_John

Retired Employee

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1.9K Messages

10 years ago

Hi jsb. Please send me a private message with the business account number along with the router mac address and I will investigate the issue.

Thank You

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