Change router password

I tried the standard of cusadmin and then both CantTouchThis and highspeed, neither work in our environment. Looking to have it reset.

Responses

CC_Aaron

Contributor

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17 Messages

3 years ago

Hello and thanks for reaching out @user_1f6631. I can assist you with changing your internet password, along with anything else you may need assistance with. Let's get the account pulled up. May I have your first and last name, the companies name, the companies phone number on file, and the complete service address?

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user_1f6631

New Contributor

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2 Messages

3 years ago

Can I send this information directly to you vs placing this on a public forum?

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CC_Luis

Recognized Contributor

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13 Messages

@user_1f6631. Thank you for asking such a great question. We would never want you to post your personal information on a public platform, I apologize for this miscommunication. Before we dive into a private chat, I would like to ask. Have you tried changing your password using the Comcast Business Internet settings in My Account? If not, here are the instructions on how to get that done. Please give that a shot and let me know if it works.

I no longer work for Comcast

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3 years ago

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