Birds nesting in comcast equipment on wire

I'm seeing birds going in and out of the comcast cable distribution box (I don't know the proper name for the equipment) out on the distribution wires on near the pole where the line to my house is attached. This doesn't seem good, wondering if a tech should check it out.

Thanks,

Bob

Responses

Comcast_Roberto

Official Employee

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31 Messages

11 days ago

Hi there and welcome to our Comcast Business Community Support page, @rdo. Thank you so much for taking your time in reaching out to us regarding the bird nest on our Comcast Box. Now Is this affecting anyway your Business services if you have a business account with us?

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rdo

New Contributor

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7 Messages

I do have a business account. I'm not sure if it's affecting it or not, though I do have to reboot my modem every day or so when I start seeing high ping times / lost packets associated with this log message on the modem:
Started Unicast Maintenance Ranging - No Response received - T3 time-out

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11 days ago

0

Comcast_Roberto

Official Employee

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31 Messages

Please send us a direct message with your full name, business name, full address, and phone number. By clicking the "direct messaging" icon in the upper right page of our forum page. Once you click on that, input our shared handle (Comcast Business) to send us a private message.• Click "Sign In" if necessary

Click the "Direct Message" icon in the top right corner
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
- As you are typing a drop-down list appears. Select "Comcast Business" from that list
- An "Comcast Business" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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11 days ago

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U

user_e845c7

New Contributor

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2 Messages

18 hours ago

I have a low hanging wire in my backyard that needs to be taken care of. I couldn't find where to submit a new ticket for this.

[Edited: Personal Information]

(edited)

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Comcast_Billie

Official Employee

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96 Messages

user_e845c7 Thank you for taking the time to reach out to us here on our Comcast Business Forums. We definitely want to make sure that we help you with getting our local team alerted to the low hanging line. Our team is happy to help, please send us your full name, address and phone number via DM to Comcast Business to get started.

To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there.
As you are typing a drop-down list appears. Select "Comcast Business" from that list.
A "Comcast Business" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it

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18 hours ago

0