Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
New Member
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2 Messages
Friday, January 23rd, 2015 7:00 AM
Website won't publish
I created my website using the WebsiteBuilder tool. I tried publishing it but I get a File Not Found error when I try to visit.
The domain is avanzatax.com and the subdomain is avanzatax.comcastbiz.net.
Question
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Updated
10 years ago
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AvanzaTax
New Member
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2 Messages
10 years ago
I'm not seeing anything under the troubleshoot link on how to fix it since nothing is local and everything is on the Website builder tool. Specifically, I'm getting the message
Use the drop-down menu below to select your hosted domain.
when I try to manage my website, I have to go to the subdomain to make any edits. But when I try to publish, neither avanzatax.com nor avanzatax.comcastbiz.net will load through a browser.
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VBSSP-RICH
Advocate
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1.4K Messages
10 years ago
Hello AvanzaTax and welcome,
Please try Troubleshoot website publishing issues to see if you are using the correct website index file access.
Hope this helps you out.
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VBSSP-RICH
Advocate
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1.4K Messages
10 years ago
You may have a Website sizing issue and you should check this link to see if you meet the limits. Check the storage limits in this link's table and make sure that the facilities in your website are supported by the webhosting features package, too.
Are you using any top level index.html because if you are then you must use something like domain_name.com/index.html to start at the top level of your website. Also make sure that your pages can be accessed via whatever folder access they are within.
Keep us posted on your getting your website up.
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