URGENT - Modem was reset and we lost our static IPs

@Comcast_Tony​ Thank you so much for replying. Should I message the Comcast Business account, your account does not seem to come up in the list

You could reach out to the Business team directly at the https://business.comcast.com/help-and-support/contact-us/ link if you would like. You can also send us a direct message here. 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

@Comcast_JohnG​ John, xfinity Support does not come up in the list of people, only comcast business. Is it because this is the business forum? I tried calling but they appear to be closed

John, i was able to get a response, thank you

Thanks again for reaching out to us on the Business Forums, @mike12345! I'm glad a technician visit was able to get your static IP set back up on the modem! I know our field team is made up of some amazing techs that work quickly and diligently to make sure your services are running as they should. If you need assistance again, please feel free to start a new post!