Domain Names/Static IP

Managing, controlling, and support for Custom Domain Names

Upgrading to a block of static IP addresses

I've been waiting for an answer from Comcast for a week now, so I'm hoping that someone in the community can answer my question.

We currently have a static IP address, and all of our equipment is configured for it. Since Comcast will not add just one, I want to upgrade to a block of static IP addresses. However, I do not want to go through the nightmare of changing the static IP address we're using now. I want to know if we can keep this static IP as part of the block of addresses.

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Comcast_Amira

Official Employee

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69 Messages

2 months ago

Hi user_9a98ea, thanks for visiting our Business Forum. We value you being a business customer with us, and my team is here to support you. We would be more than happy to double-check this for you and provide any further assistance needed with this Static IP concern. Please send us a direct message with your full name, business name, full address, and phone number.

Click "Sign In" if necessary
Click the "Direct Messaging" icon in the top right corner
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business"
- As you are typing a drop-down list appears. Select “Comcast Business" from that list
- A “Comcast_Business" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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80s_Computer_Dust

New Contributor

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5 Messages

@Comcast_Amira Okay, so I did this and still have not been contacted.

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2 months ago

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80s_Computer_Dust

New Contributor

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5 Messages

It's been 6 hours now.

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2 months ago

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Comcast_AmandaB

Official Employee

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34 Messages

80s_Computer_Dust That is odd, I do see we replied to your DM in private.

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2 months ago

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