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AndrewVt's profile

New Member

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2 Messages

Monday, February 16th, 2015 6:00 AM

Stopped receiving emails on some devices

We have a business class service that provides an exchange service for our domain name findandgoseek.net. Several of our email users are reporting that they can not send/receive email on all of their devices. For example, I can send/receive it on my desktop but not my phone or tablet. domain is @findadngoseek.net

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Advocate

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1.4K Messages

10 years ago

HelloAndrewVtandwelcome,

 

From what I am seeing in your findandgoseek.net  zone file records, you need to log into your Business Class Portal administrator email account, Manage Services. Email, then click on View DNS Setttings.  You must make sure that ALL email devices are using these email addresses.  Tt is important for your zone file uses the correct MX, NS, CNAN, etc addresses, too.

 

Hope this helps you out.

 

New Member

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2 Messages

10 years ago

thank you!