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chrisv1's profile

New Contributor

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13 Messages

Friday, July 26th, 2024 6:56 AM

Static IP

I can't find what my static ip address is for my account.

How can I get that information, and if my account doesn't have one, can one be assigned since it is a business account

Official Employee

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41 Messages

5 months ago

Hello, @chrisv1. I appreciate you making us aware that you need help locating your static IP address. Please visit this link to learn how to find your static IP address https://business.comcast.com/support/article/internet/comcast-business-internet-view-your-static-ip-address.

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New Contributor

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13 Messages

I've done that multiple times and it doesn't show any link or information for a static ip... if it is there please let me know where it is on the page please.

Looking back at I see where 7 years ago I requested that the modem be configured to a bridge and not having a static ip... but I need one now.

Thanks!

Official Employee

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26 Messages

Thanks for letting us know chrisv1. Just to confirm, this is for a business account?

 

(edited)

New Contributor

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13 Messages

Yes - you should be able to pull it up from my email address.

[Edited: "Personal Information"]

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Official Employee

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26 Messages

Are you using a Microsoft or Apple computer chrisv1?

 

New Contributor

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13 Messages

Microsoft

What does that have to do with provisioning a static ip?