Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
New Member
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2 Messages
Monday, April 27th, 2026 1:28 PM
Reverse DNS
I'd like to have a reverse DNS entry created for one of my IP addresses. How do I make this request?
Question
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Updated
8 days ago
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Responses
Comcast_Paula
Official Employee
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31 Messages
8 days ago
Good morning user_17b631. Thanks for reaching out to us here on our Forums for help with setting up the reverse DNS. You found the right team to help out! We will submit the request to the team and the updates are usually completed within 48 hours.
Can you please send us a direct message with your name, company name, and service address to get started with submitting the request?
Click the "Direct Messaging" icon in the top right corner
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
As you are typing a drop-down list appears. Select "Comcast Business" from that list
An "Comcast Business" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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