New Contributor
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3 Messages
Reverse DNS
Recently, mail to my mail server began getting bounced. I researched the issue, and discovered that the reverse DNS does not match for SMTP.
Perhaps there was a policy change or something like that recently, I don't know, because it worked fine up until a few months ago, but internet tools that I used to analyze my mail service say my reverse DNS doesn't match.
What do I need to do to get the reverse DNS to match for my domain (@deadmarshes.com)?
Thanks in advance!
Accepted Solution
Comcast_Jon
Administrator
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1.5K Messages
12 years ago
Hello Richard,
Welcome to the forum.
To your query for a RDNS request, please send me the following information via private message, so I may send it to our support team, or if you prefer contact our technical support directly at 1-800-391-3000.
Your Full Name:
Account Number:
RDNS Entry: (EX - mail.yourdomain.com --> xx.xx.xx.xx )
Thank You
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Accepted Solution
Comcast_Jon
Administrator
•
1.5K Messages
12 years ago
Hello Richard,
Our support team informs us the PTR/RDNS has been set up as per request.
Thank you and please feel free to continue to share with the community.
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