Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
New Member
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1 Message
Monday, February 28th, 2022
Reverse DNS (PTR Record) Request
Phone support couldn't figure it out, and there doesn't seem to be a way to email the request. How does one get a reverse DNS (rDNS, PTR) record configured with Comcast Business? We have a single static IP. (edit: clarity, spelling)
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Updated
4 years ago
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CC_Bianca
Contributor
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18 Messages
4 years ago
Hi, @LCTA_Joshua! Thanks for reaching out for assistance with your business account. For assistance with reverse DNS, please send us a direct message.
To send a Peer to peer message to Comcast Business:
Click Sign In
Click the Direct Messaging icon
Click the New message pencil and paper icon
The To: line prompts you to Type the name of a person then type Comcast Business there
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